Shipping policy

SHIPPING POLICY

ORDER PROCESSING

At Iron Shift Coffee, freshness comes first. Unlike coffee that is roasted in advance and stored on warehouse shelves, our coffee is roasted specifically for you after your order is placed.

Once your order is received, our roasting partner adds it to the roasting schedule. Your coffee is then freshly roasted, packaged, and prepared for shipment.

Because every order is made fresh, please allow approximately 3–5 business days for processing before shipment. Processing times may be longer during holidays or periods of high demand.

We believe great coffee is worth a little extra time, and we want every bag to arrive as fresh as possible.

SHIPPING AND DELIVERY

Iron Shift Coffee offers FREE standard shipping on all orders within the United States, with no minimum purchase required. Your free shipping is automatically applied at checkout.

Once your coffee has been freshly roasted, packaged, and shipped, delivery generally takes an additional 1–5 business days, depending on your location and the shipping carrier. Delivery times are estimates and are not guaranteed.

Please remember that processing and shipping are two separate stages. Your coffee is roasted specifically for your order, so the estimated delivery timeframe begins only after the roasting and fulfillment process is complete.

Expedited shipping is not currently available because faster transportation cannot eliminate the time required to freshly roast and prepare your coffee.

We appreciate your patience and believe the freshness and quality of your coffee are worth the wait.

TRACKING

When your order ships, tracking information will be sent to the email address provided during checkout. Please allow time for the carrier’s tracking system to update.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error. Because fulfillment can begin quickly, we cannot guarantee that an address can be changed after an order has entered production or shipped.

DELAYED, LOST, OR DAMAGED PACKAGES

Once an order has been transferred to the carrier, delivery times may be affected by circumstances outside our control. If tracking shows no movement for an extended period, your package is marked delivered but cannot be located, or your order arrives damaged, please contact us through our Contact page with your order number. We will review the situation and assist with the appropriate next steps.

For shipping questions, please use the Contact page on our website.